Kuis VClass English Business 2# (M4)

Page 7

1.      The doctor made the patient stay in bed.

2.      Mrs. Crane had her house painted.

3.      The teacher had the class written a 2000-word research paper.

4.      Don got some kids in the neighborhood cleaned out his garage.

5.      We had a professional photographer taken pictures of everyone in our wedding.

6.      Alice stopped at the service station to have the tank filled.

7.      I got Mary lent me some money so I could go to a movie last night.

Page 15

1.      George is a (careless, carelessly) writer. He writes (careless, carelessly).

2.      Frank asked me an (easy, easily) question. I answered it (easy, easily).

3.      Ali speaks English very (good, well). He has a very (good, well) pronunciation.

4.      Hannah dance (beautiful, beautifully). She is a (beautiful, beautifully) dancer.

5.      Hugh sneaks in (quiet, quietly). The house he is in is very (quiet, quietly).

Page 16

1.      I find this case unusual (adj).

2.      He was nervous (adj) about it.

3.      I found the money easily (adv).

4.      We became thirsty (adj).

5.      He suddenly (adv) became suspicious (adj).

6.      He gets tired (adj) very quickly (adv).

Page 21

1.      Tom opens the door. à The door is opened by Tom.

2.      Shakespeare wrote that play. à The play is written by Shakespeare.

3.      The lesson is going to be explained by the teacher. à The teacher is going to explain the lesson.

4.      When did someone invent the radio?. à When was the radio invented by someone?.

5.      Shirley has suggested a new idea. à A few idea has been suggested by Shirley.

6.      Bill will invite Ann to the party. à Ann will be invented by Bill to the party.

7.      Costumers are served by waitresses and waiters. à Waitresses and waiters are serving customers.

8.      Does Prof. Jackson teach that course?. à Is that course teached by Prof. Jackson?.

9.      I won’t be fooled by his tricks. à His tricks wont fool me.

10.  It rained hard yesterday. à Yesterday was rained heavily.

Page 23

1.      Someone handed Ann a menu at the restaurant.

a.       Indirect à A menu was handed to Ann at the restaurant.

b.      Direct à Ann was handed a menu at the restaurant.

2.      They will send you a bill at the end of the month.

a.       Indirect à A bill will be sent to you at the end of the month.

b.      Direct à You will be sent a bill at the end of the month.

Name : Chalista Yola Pratama

Class : 3EB06

NPM : 21217311

Dialogue Problems

Dialogue With A Client On A Cake Problems (Complaint)

Cust     : “Hello I am sorry. I have accept my order number 1403, but it seems like the piece of cake that i ordered isn’t the same with the one i got this evening.”

CS       : “Hai, thank you for calling. I’m really sorry for the inconvenience. Can you’re tell me again the order number?”

Cust     : “It is 1403, the name Chalista”

CS       : “Right, I got the order history here. I’m afraid there might be an understanding between the shipping and order division. They sent you the 0086 package.”

Cust     : “oh my god. I need that cake this night dinner. Can you help me with this?”

CS       : “I would fix it as soon as. But our shipping period is two days.”

Cust     : “Excuse me, I understood that hence I ordered this since a week ago. But this is unacceptable, it’s not my fault either. I understand that it’s not your fault. But as the representative, please be responsible.”

CS       : “Sure. We will arrange one-day service to send you the right package right away. I assume it will arrive in your order no more than at 7 pm today.”

Cust     : “Thank you.”

Complaint CS To CS

CS 1    : “Hello CS 2, I accept a complaint order number 1403.”

CS 2    : “What his complaints?”

CS 1    : “Customer say about cake not same, and she want you send again that cake before at 7 pm today.”

CS 2    : “Well, i will send the cake order to the same address.”

CS 1    : “Okey, thank you for that.”

CS 2    : “Your wellcome”

Commonly Misused Words

Confusingly Relate Words

Preposition

Bahasa Inggris Bisnis 2

            (1) Dame Anita Roddick opened her own health and beauty shop. (7)  It is named The Body Shop, in her hometown of Brighton in 1976. (5)The business' original vision was to sell products with ethically-sourced, cruelty-free and natural ingredients. None of Roddick's products were tested on animals, and the ingredients were sourced directly from producers.

            The shop began trading with just 25 products. (4) Roddick had purchased urine sample bottles from a nearby hospital to sell her products in, but did not have enough of them, creating the business' refillable bottles policy. Labels were hand-written and Roddick did not advertise explicitly, preferring to rely on local press instead.

            In 1977, (2) Roddick purchased another shop through selling 50% of the business to a local garage owner. Roddick's partner, Gordon, returned to Brighton from America in this time, and suggested the business foster growth through franchising. By 1984, the business had 138 stores, 87 of which were not located in the United Kingdom; by 1994, 89% of the business' locations would be franchises.

            The business went public in April of 1984, and was floated on London's Unlisted Securities Market, opening at a price of 95p, with the Roddicks keeping 27.6% shares in the company, (6) and Anita continued as managing director so as to retain control of the company's direction. After it obtained a full listing on the London Stock Exchange, share prices in the company increased dramatically, with prices rising 10,944 percent in the first eight years.

            Throughout the 1980s and 90s, the company joined a number of campaigns related to social responsibility and environmental issues. These included a "Trade Not Aid" campaign in 1987, wherein the company sourced some of its ingredients directly from the native communities they originated from. The company also made alliances with Greenpeace and Amnesty International.

            In 1987, (3) Roddick have to offered $3.5 million to the owners of the original Body Shop, Peggy Short and Jane Saunders, for the exclusive rights to the business' name. (8) They agreed to the sale, and in 1992 changed their business' name to "Body Time".The business closed in 2018. The business began trading in the United States in 1988, with all new stores in the States being company-owned until 1990.

1. Simple Present                    S + verb-1/be

2. Simple Past                         S + verb-2/be

3. Present Perfect                    S + have/has +verb-3

4. Past Perfect                         S + had + verb-3

5. To + Infinitive                    To + verb

6. To + infinitive                     To + verb

7 and 8. Personal Pronoun      A personal pronoun is a short word we use as a simple substitute                                                     for the proper name of a person

Inquiry Letter

Jakarta, 20 January 2020

No                   : 006/IL/2020

Subjek             : Inquiry Letter

Arion Marketing City

Pemuda street

Jakarta

Arionmarkting.com

Dear Recipient,

We saw you advertisement on instagram a days ago and we interested in your products.

Please let us have the details of your product with the sample, pricelist, and the payment. If the quality is statisfactory and the terms are reasonable, we will place order soon. And could you give us discount.

We hope to receive your reply soon.

Thank you for your attention

Sales Marketing

Order Letter

PT. CANTIKA MAKMUR

Merdeka Baru Street number 88, East Jakarta, DKI Jakarta

Phone : 021889045 Email : officialcantika@gmail.com

Number           : 005/OL/2020                                                            Jakarta, 20 January 2020

Subjek             : Purchase Order

To :

Director of PT. Inti Nyata

Damai Indah Street number 21

Jakarta

Dear Recipient,

We would like to ordera pair of sunscreen with number code is 457 and the package is yellow. We hope to receive this order immedialety. Atteched this letter please find our preferred shipping method and receiving address.

Please confirm that you received this order by contact us at 02198035.

Thank you for your attention.